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How prospin Handles Your Personal Information

This Privacy Policy explains exactly what data prospin collects when you open an account, make a deposit through JazzCash, Easypaisa, or Raast, and use the lobby — and how we keep that information secure.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyCookie ControlsData Access RightsSecure Retention Practices
prospin How prospin Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We take a straightforward approach: collect only what we need, store it securely, and give you clear ways to review or update it. Here is how each area works in practice.

Cookie Usage We use session cookies to keep you logged in and analytics cookies to understand which lobby sections get opened most. You can adjust cookie preferences from your browser settings at any time.
Account Security Account access uses an OTP sent to your registered mobile number. If we detect a login from an unfamiliar device, we trigger a re-verification step before the session proceeds.
Data Retention We retain your account data for as long as your account remains active and for any period required under applicable law in supported regions. Closed accounts are archived, not deleted immediately.
Third-Party Access Payment processors — JazzCash, Easypaisa, Raast — receive only the minimum data needed to process your transaction. No marketing or advertising partners receive your personal account data.
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to request a copy of the data we hold on your account, ask us to correct inaccurate information, or raise a concern about how your data has been handled, you can reach our support team directly. We aim to acknowledge every data-related request and work through it in the order it is received. For payment-specific queries — such as how a JazzCash or Easypaisa transaction reference is stored — our team can walk you through the exact record we hold.

Team online

Email Support

Send your data request or privacy concern to our support email. Include your registered account email so we can locate your records without delay.

Live Chat

Open the chat widget in your account dashboard to speak with a support agent about a data or privacy question. Available during our published support hours.

Account Help Centre

The Help Centre inside your account covers how to view your stored payment references, update contact details, and request a full data summary.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about how prospin handles personal data, payment records, and your rights as an account holder. If your question is not covered here, contact our support team directly.

We collect your name, email, and mobile number at registration, plus device and session data when you use the platform. We do not collect payment credentials like your JazzCash or Easypaisa PIN.

We store only the transaction reference and timestamp provided by the payment processor. Your wallet PIN and full mobile number are never passed to our servers or retained after the transaction completes.

Yes. Email our support team from your registered address and request a data summary. We will compile your account records, session history, and stored payment references and send them to you.

Contact support by email or live chat, specify what you want corrected or removed, and we will process the request. Some data may be retained where applicable law in your region requires it.

We share only transaction-level data with payment processors like JazzCash, Easypaisa, and Raast, strictly to complete your deposit or withdrawal. We do not share data with advertisers or data brokers.

Adjust cookie settings directly in your browser. Session cookies are needed for login to work; analytics cookies can be disabled without affecting your account access or payment processing.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.